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Grow Your Business Technology

10 Technologies Entrepreneurs Say They Can't Live Without

. / Credit: Technology Image via Shutterstock

What technologies can't you live without, and what tech do you need to be an entrepreneur? We talked to 10 entrepreneurs to find out what tools they rely on to run their businesses from day to day.

"It's a much more efficient way to communicate within the organization than email. No complicated threads or long back-and-forths. Slack makes it quick and easy. It makes business communications as easy as personal communications. [It has] a lot of powerful community tools to help organize the discussions and ideas." – Sydney Liu, co-founder and CEO of Commaful

"Our company couldn't live without Google's G Suite. The tools provided in the suite allow our team members to easily share documents with one another and work on projects together, even from halfway across the world. Google Hangouts allows us to manage face-to-face communications with one another, just as productively as if we were in the office together. We can even put together presentations in the G Suite and screen-share them during conference calls with our clients. We've managed without G Suite in the past, but we certainly will never make that mistake again." – Matt Collins, financial educator and owner of Loans Now

"When you're a freelancer, there's always a bunch of moving parts. My favorite app to use for keeping track of my to-dos and client work is Trello. It's like a digital whiteboard. I can easily reorganize things 
and, most importantly, I can see a calendar of my due dates. Since I started using Trello, nothing gets lost or forgotten." – Shauna Armitage, freelance writer, founder and chief marketing strategist of Making Moxie

"My team and I consult for a number of clients, and it's important for us to track our hours accurately so that we bill clients appropriately. The Toggl app makes it easy to document our work and assign it to the pertinent project and client. As a leader, it's also an easy way for me to check in to see how each person is spending their time." – Antonella Pisani, CEO of Eyeful Media

"Boomerang is a plugin for Gmail, and it has been incredible for productivity. Boomerang allows you to set reminders on any or all outgoing or incoming email messages to make sure you are notified for anything that is not responded to within XX of days. There are a few other features, but this has helped us to ensure that important but not urgent issues get handled." – Ray Higdon, CEO of the Higdon Group

"As a business owner, the one technology that I cannot live without is the mobile application for handling and managing business expenses. This can be Concur or Expensify, which I prefer. This is extremely important for me. As an entrepreneur that takes several meetings, lunches and other activities, this is important to managing the financial status of your company." – Ray McKenzie, founder and managing director of Red Beach Advisors

"It would be difficult to live without QuickBooks, and particularly their app. It's so nice to have business transactions automatically categorized and quickly print monthly profit and loss or a summary for taxes. I have literally saved hours each month after switching from a spreadsheet, which I did in the beginning of my business." – Dr. Maelisa Hall, leadership coach and founder of Hall Coaching Group

[Read related story: Which Version of QuickBooks Is Right for Your Business?]

"I do have a phone provider, and it's a cloud-based virtual phone company, Grasshopper, which has features that help showcase the professionalism of the business. Note that it's not quite VoIP. It runs on top of users' main phone provider. Grasshopper provided us with our toll-free 1-800 number, extensions, and features text-based voicemails, which are received in our email inbox. And call routing allows callers to be connected to the next available employee. Their mobile app is handy to make calls from – it displays the business telephone number or name. However, Grasshopper really helps with working out of office or remotely through its call-forwarding feature, which allows us to be reached pretty much anywhere in the world." – Rahwa Haile, co-founder of Maidstr

"An innovative business app that we cannot live without is Intercom.io. It is a customer engagement tool that allows you to interact with your customers at any point in time while they are on your site. With this tool, we have inserted ourselves into our onboarding funnel, and can reach and talk to customers and get real-time feedback during critical moments of the sign-up process. With this data and real-time feedback, we can make design or copy changes to improve our click-thru rate and overall customer experience. With these practices in place, we have seen more than a 40 percent uplift in conversion after implementation." – Gene Caballero, co-founder of GreenPal

"CoSchedule is a user-friendly, drag-and-drop editorial calendar for content and social media marketing efforts. The app gives you a high-level overview of your content, scheduled posts, and allows you to color-coordinate, create tasks, and see everything displayed intuitively with your team. It allows you to schedule posts on a multitude of platforms, like Facebook Pages, Facebook Groups, Pinterest, Twitter, LinkedIn and more. It also allows you to create entire campaigns and save social media sharing templates for additional time-saving benefits." – Natalie Franke, co-founder of Rising Tide

Matt D'Angelo

Matt D'Angelo is a contributor covering small business for business.com and Business News Daily. After graduating from James Madison University with a degree in journalism, Matt gained experience as a copy editor and writer for newspapers and various online publications.