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Lead Your Team Managing

Hold the Flowers! What Your Assistant Really Wants

secretary . / Credit: Secretary Image via Shutterstock

Nearly all executives agree that their job would be a lot more difficult without the helping hand from their assistants, a new study finds.

Research from staffing firm OfficeTeam revealed that 94 percent of senior managers believe their administrative professional is important to their success at work, and more than 90 percent — a 25 percentage-point increase since 2005 — think support staff should get the recognition they deserve during next week's Administrative Professionals Day.

"Managers are busier than ever and rely increasingly on their assistants to help address business needs," said OfficeTeam executive director Robert Hosking. "Although it's important to recognize the efforts of all employees throughout the year, Administrative Professionals Day provides a unique opportunity to give thanks to a group whose daily contributions often occur behind the scenes." 

[Easy (And Cheap!) Ways to Reward Your Employees]

OfficeTeam offers executives several ideas for recognizing employees not only during next week's Administrative Professionals Week, but throughout the rest of the year, including the following:

  • Acknowledge outstanding team members at a staff meeting so the feedback is public.
  • Handwrite a thank-you note acknowledging someone's great work.
  • Offer gift cards for coffee or the movies to employees who go above and beyond on a project.
  • Feature standout staff in the company newsletter.
  • Encourage employees to become active in professional associations and reimburse them for membership dues.

In celebration of Administrative Professionals Week, OfficeTeam is offering a free webinar, "Using Intuition to Advance Your Career," on April 23 at 2 p.m. EDT. It will provide advice on how workers can use observation, analysis and similar abilities to help get ahead.

The research was based on surveys of more than 1,000 senior managers at companies with at least 20 employees.

Follow Chad Brooks on Twitter @cbrooks76 or BusinessNewsDaily @BNDarticles. We're also on Facebook & Google+.

Chad Brooks

Chad Brooks is a Chicago-based writer and editor with nearly 20 years in media. A 1998 journalism graduate of Indiana University, Chad began his career with Business News Daily in 2011 as a freelance writer. In 2014, he joined the staff full time as a senior writer. Before Business News Daily, Chad spent nearly a decade as a staff reporter for the Daily Herald in suburban Chicago, covering a wide array of topics including local and state government, crime, the legal system and education. Chad has also worked on the other side of the media industry, promoting small businesses throughout the United States for two years in a public relations role. His first book, How to Start a Home-Based App Development Business, was published in 2014. He lives with his wife and daughter in the Chicago suburbs.