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Eagle Eye Networks Review

Best Overall Video Surveillance System

A Business News Daily Review

Product and service reviews are conducted independently by our editorial team, but we sometimes make money when you click on links. Learn more.

After conducting our research and analysis of video surveillance systems, we recommend Eagle Eye Networks as the best overall video surveillance system for small businesses in 2020.

We chose Eagle Eye Networks from a pool of the dozens of video surveillance systems we considered. To read our full methodology and for a more comprehensive list of video surveillance systems, visit Business News Daily's best picks page for video surveillance systems.

Eagle Eye Networks is completely based in the cloud. It provides mobile and web browser viewing, management, and recording all within the cloud. This approach replaces traditional digital video recorders (DVRs) and network video recorders (NVRs) with on-premise bridges, which receive and buffer video, audio, alarm, and event data from cameras and send it to the EEN data center.

A completely cloud-based system increases flexibility and cuts down on upkeep, since updates and routine maintenance are all carried out automatically and instantly.

Storing everything in the cloud also allows for increased security, with Eagle Eye Networks' two-factor or biometric authentication measures used to access cameras and recorded video. Eagle Eye Networks secures your data by isolating your cameras from the internet, which protects data from exploitation by malware or remote manual hacking. Typically, security of this level would be very expensive for small businesses, but the cloud-based system makes it accessible to more customers.

Eagle Eye Networks offers incredible flexibility for creating and maintaining your video surveillance system. Its system is "camera agnostic," which means it can work with any type of camera – analog or IP – and on Mac or PC computers, as well as iOS and Android mobile devices.

The system is engineered to be as flexible as possible, allowing you to add a camera of any type, add or remove users, or change user settings instantly. No plugins are required for viewing video, configuring cameras or setting up new sites, and the cameras can be individually configured, allowing you to adjust resolution and storage based on the requirements of each device.

For example, you can have one camera set to 4K resolution and have it store footage for 80 days, and another camera set to 720p that only stores footage for 30 days. You can view and manage your system from any iOS or Android device or on your desktop.

 

Editor's note: Trying to find the video surveillance system that's right for you? Fill in the questionnaire below, and you will be contacted by our partner vendors to help you find the right system for your business.

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The Eagle Eye Networks system is built for easy scaling and integration. If you have an existing NVR or DVR, you can add an offsite cloud backup to extend your current capabilities. 

The system also boasts a role-based interface that allows you to add an unlimited number of users to the system, all with their own account and unique permissions.

If you use additional systems like access control or emergency alarms, Eagle Eye Networks' cloud system easily integrates with them and offers unique features. For example, in the event of an emergency, designated first responders will automatically be granted access to your camera feeds.

Since Eagle Eye Networks' systems are so customizable, each system will be priced differently based on your business's needs. However, the average small business owner who has 8-12 cameras in use can expect to spend around $75-$125 per month for a cloud-based system. This includes continuous software updates, security and technical support.

The Eagle Eye Networks interface is clear, easy to use and intuitive, offering plenty of options for saving and searching video, adjusting user or camera settings, and applying analytics.

You can set customized motion alerts based on size parameters, location, sensitivity and who is granted viewing access. Small retail businesses looking for more targeted marketing will also benefit from the counting feature, where cameras track how many people pass through its field of vision on an hour-to-hour basis.

When reviewing video, you can jump to a specific time or date by searching, isolate key images of an event, add notes or timestamps, and download directly to a device or archive on the cloud.

The platforms are identical across iOS or Android devices and desktops, which eliminates the cross-device learning curve.

In addition to the partner customer support, Eagle Eye Networks provides its own support with location-specific phone lines, an online request form and several online resources, including FAQs and whitepapers.

The representative we spoke with was friendly, answered all of our questions thoroughly, and provided plenty of resources for further information. We were also pleased that none of the representatives we interacted with tried to give us a hard sell on the service or pressure us to sign up for it immediately.

Eagle Eye Networks does not sell its products directly, which means you must go through one of its qualified channel partners to purchase a system. The partners provide a free consultation, explanations of cameras and system design, installation assistance, and ongoing customer support.

Ready to choose a video surveillance system? Here's a breakdown of our complete coverage:

 

Editor's note: Trying to find the video surveillance system that's right for you? Fill in the questionnaire below, and you will be contacted by our partner vendors to help you find the right system for your business.

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Kiely Kuligowski

Kiely is a staff writer based in New York City. She worked as a marketing copywriter after graduating with her bachelor’s in English from Miami University (OH) and is now embracing her hipster side as a new resident of Brooklyn. You can reach her on Twitter or by email.