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Grow Your Business Technology

Ricoh MP C4504ex Review

Ricoh MP C4504ex Review
Credit: Ricoh

Ricoh is a Tokyo-based company focused on innovating in the workplace. It specializes in imaging products and electronics such as interactive whiteboards, projectors, video conferencing services, and printers and copiers. The Ricoh MP C4504ex is a heavy-duty color copier and printer for businesses with midsize workgroups. For the right businesses – such as art agencies, law firms and schools – the machine could be ideal, with its ability to bring so many large-scale production features in-house.

The MSRP for the Ricoh MP C4504ex is $18,059, which might be prohibitive for small businesses. Prospective buyers must call for an official quote. Ricoh offers managed print services (leasing) options that may help with cost efficiency.

The company website is filled with manuals, drivers, how-to videos and a knowledgebase where you can troubleshoot issues. Ricoh offers different levels of paid support, including its @Remote service that can handle full fleet management for companies with multiple machines or locations. There's also the company's maintenance service, which promises a call back within one business hour. You'll need to call to get a quote for your company.

Editor's note: Are you looking for a copier for your business? Complete the questionnaire below to have our sister site BuyerZone connect you with vendors that can help.

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The Ricoh MP C4504ex is a color multifunction laser printer. Its range of configuration options lets you customize the purchase to fit your business's needs. For example, you may choose a base model that you can fully install yourself, or you can upgrade for additional support and more features. The specs and features for this review focus on the base model, which Ricoh markets to midsize workgroups. With one machine, users can copy, print, scan and fax.

The paper capacity for the MP C4504ex is 1,200 pages. However, by using optional trays, you can bring this capacity up to 4,700. It prints and copies at a fast 45 pages per minute in both black and white and color. It warms up in just 24 seconds, with a first page out in less than six seconds.

The MP C4504ex was designed to let users navigate it intuitively and easily access and share documents. For example, scanning has a one-touch workflow, which allows you to quickly scan and share a document. Plus, you can create custom shortcuts to streamline repeated tasks. The machine has a 10.1-inch touchscreen (standard), which is larger than most multifunction printer touchscreens. The screen is completely customizable; you choose the apps and functions you need to access most, and place widgets there.

The copier offers a slew of commercial-grade features for small businesses and enterprises. For example, you can print on thicker card stock, print poster-size images or create magazine-like images that spread out over several pages. These are all tasks that many businesses outsource. There are also some optional features that take production to the next level, like a stapler finisher and a staple-less finishing option that allows you to choose unique, professional finishes for your jobs.

As for connectivity, you and your employees can download a Ricoh app that allows you to access documents stored in the cloud and print directly from your mobile devices. User authentication comes standard as well. Users can sign in or swipe a card to gain printer access, and you can restrict specific features to certain users or groups. The MP C4504ex also comes with a special feature called Locked Print to protect documents post-printing, preventing people from seeing them left out in a tray.

The MP C4504ex could be too much printer for some small businesses. It's a robust machine, with many enterprise-grade features that border on commercial level. Of course, it's also an expensive option. Many government agencies and educational institutions may appreciate the predictability and servicing options of managed print services, but it may be too big an investment for smaller businesses.

Ready to choose a copier? Here's a breakdown of our full coverage:

Editor's note: Are you looking for a copier for your business? Complete the questionnaire below to have our sister site BuyerZone connect you with vendors that can help.

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Joanna Furlong

Joanna Furlong is a freelance writer and content strategist based in Southern California. Her background is in digital marketing, but she’s been writing professionally for more than 10 years. She loves to report on the intersection where business, management and technology collide.