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Grow Your Business Technology

Google's Work Insights Shows Businesses How Employees Use G Suite

Google's Work Insights Shows Businesses How Employees Use G Suite
Credit: VGstockstudio/Shutterstock

Google recently took the wraps off its new tool for businesses that use G Suite. Work Insights will give companies data that analyzes how employees use the company's productivity tools.

"Work Insights is a tool built specifically to help businesses measure and understand the impact of digital transformation within their organizations, driven by G Suite," said Reena Nadkarni, a group product manager for G Suite.

That means data is aggregated at the team level. A team must contain at least 10 people. Work Insights will show how many people on that team have been active on G Suite in the last seven days and last 30 days. It will further break down that info to tell you how many people are using Gmail, Drive, Sheets, Docs, Calendar, Slides and Hangouts – and you can see how that breaks down by department level.

This could be a helpful tool for any small business that's recently moved to G Suite. It can tell you at a glance how the adoption is going. Plus, IT administrators can see quickly which departments might need training on how to use the various apps in G Suite.

Credit: G Suite

It can also help you see how well those different departments are communicating and collaborating. For instance, you can see how often sales is talking to marketing, and how often legal is talking to finance by sharing docs or communicating through Hangouts.

"This insight can help executives identify opportunities to strengthen collaboration and reduce siloes," Nadkarni wrote in a statement released at a press conference in Japan on Sept. 19, 2018.

Credit: G Suite

The product is currently in beta, and it's not clear when it will become widely available. But you can request early access if you use G Suite Enterprise or G Suite Enterprise for Education. Some of the functionality of this tool will not be available to customers in the EU.

Microsoft offers a similar analytics product for Office 365 Business. In February 2018, Google claimed G Suite had 4 million paying members, but Microsoft claimed 135 million commercial users during its most recent quarterly earnings call.

Anna Attkisson

After getting infected with the publishing bug at Wireless World and Cellular Business magazines, Anna Attkisson went on to dabble in all sorts of publications covering everything from children's fashion to financial planning, cars and travel. She then spent 10 years, writing and editing for Laptop Mag and Tom's Guide. And now she oversees the editorial planning for Business.com and Business News Daily. She has a B.S. in journalism from the University of Kansas and is passionate about learning.