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Google One: How This New Service Is Changing Online Storage

Business News Daily Editor
Business News Daily Editor

Learn about Google's latest cloud service and how it stacks up to other offerings.

  • Google One is the name of Google's paid cloud storage service.
  • Google One includes a new pricing structure.
  • Google One has all of the benefits of Google Drive as well as some extra features. 

Google shook things up in the online storage field when it announced that it had rebranded its cloud storage offering and added new pricing plans. Google One is the new name of the company's paid storage platform, which allows you to store a range of data, including documents from Google Drive and images from Google Photos. Google Drive is still the company's free document storage service, but paid storage has moved over to Google One.

What's the difference between Google One and Google Drive?

Both Google Drive and Google One are subscription plans that give you storage across Google's suite of cloud-based applications, including Google Docs, Google Photos and Gmail.

Google Drive is a cloud-based storage space for you to keep files and documents that you can access from any device. You also can create files with Google Drive and work offline. Google Drive is encrypted, so all of your files are secure. The way Google Drive stores files remains the same.

With Google One, Google has opened up its free help by extending 24/7 customer service to all Google One customers. Previously, it was available only to G Suite business users. In the U.S., this support is available via chat, phone and email.

What devices can you use Google One on?

You can use Google One on the same devices you use to access Google Drive. Because it is cloud-based, Google One is accessible from any computer, and it's available for iOS and Android devices. To use Google One from a tablet or smartphone, you have to download the app. However, Google One is already built into Chromebooks.

Google announced Google One in May and will soon have it available for all consumers.Google Play StoreCredit: Google Play Store

What changed?

Paid Google Drive accounts had options to extend the free 15GB you get with a Google account to 100GB for $1.99 per month, with 1TB for $9.99 per month, 10TB for $99.99 per month and more options for additional space. [Interested in cloud storage and online backup solutions for business? Check out our best picks.]

How much does Google One cost?

The pricing for current plans remains the same; however, Google One adds a 200GB plan for $2.99 per month and replaces the 1TB plan, upgrading it to 2TB for the same price. (Subscribers to the 1TB plan were upgraded for no additional cost.) The 2TB for $9.99 per month makes this cloud storage service one of the cheapest available. It has double the storage of Dropbox Plus, which offers 1GB for $9.99 per month. You can share this plan and the storage space with up to five family members.

Google One also features revamped web and mobile interfaces. Users can manage their storage, access files, change their plan and use some of the added features.

These changes are for Google's consumer suite and do not affect the company's G Suite business offerings.


Editor's note: Looking for a cloud storage solution for your business? Fill out the below questionnaire to have our vendor partners contact you about your needs.


Google One subscribers gain access to several additional features. One of the biggest is direct access to Google experts. This feature allows you to instantly connect with a live representative through phone, chat or email 24/7. The experts can assist you with any issue for any Google product or service.

Other benefits for members include credits to the Google Play store and special discounts, such as deals for hotels that you search for on Google. The company promises it will add more benefits in the future.

The new customer service platform and additional benefits turn Google One into more than cloud storage; it's a central interface for interacting with your Google products and a further integration between the web and your device.

The vast storage options allow you to store large amounts of data, which is especially useful as media files, such as 4K video, become more data-heavy. Google's free Backup and Sync tool syncs your files so you can access them from the cloud and your computer, and any changes you make to your files are added to both versions.

A Google One subscription gives you access to Google's experts to help you resolve issues.Google Play StoreCredit: Google Play Store

Bottom line

Although Google One is a consumer service, its array of storage options makes it a valuable backup solution for small businesses that need to back up a few computers and mobile devices but don't necessarily want the other G Suite products. With cloud storage becoming cheaper and more synonymous with other services and products such as Apple's iCloud, other cloud storage services may need to offer more features and benefits to stay competitive. 


Image Credit: VGstockstudio/Shutterstock
Business News Daily Editor
Business News Daily Editor Member
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