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Less Annoying CRM Review: Most Affordable CRM Software

Less Annoying CRM
Credit: Less Annoying CRM

We chose Less Annoying CRM as our 2018 best low-cost CRM software. With just one subscription tier of $10 per user, per month, this approachable CRM takes the complexity and expense out of adopting a customer relationship management solution. A newcomer to the CRM scene, this solution lacks the bells and whistles the competition has, but also simplifies the implementation process.

To understand how we selected our best picks, you can view our methodology, as well as a comprehensive list of CRM software, on our best picks page.

Less Annoying CRM was created as a response to the increasingly confusing and complex world of small business solutions. Many products we reviewed require potential users to fill out a form just to view a demo, talk to a sales rep to even understand that subscription tiers available, and purchase mandatory implementation services. Less Annoying CRM lives up to its name: Anyone interested in viewing the interface of this CRM can check out a demo online and view screenshots, without filling out a form or submitting a request.

Users who adopt Less Annoying CRM can expect to have the system up and running in hours. Contacts can easily be imported from an Excel spreadsheet (or previously used CRM), and the streamlined set of features makes for almost no learning curve at all. For SMB who want an alternative to old-school customer relationship management, but don't want to spend hours on the phone with sales reps and deal with complicated contracts, Less Annoying CRM offers an outstanding affordable alternative.

Editor's Note: Looking for information on CRM software for your business? Fill out the below questionnaire to have our sister site Buyer Zone connect you with vendors that can help.

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Less Annoying CRM is a true customer relationship management solution. While more robust SaaS CRM products have ventured far outside the realm of primary CRM tasks, Less Annoying CRM has stayed focused on providing classic CRM features without unnecessary features and options. The result is a list of useful features, without the headache of a complex adoption process:

  • Contact and lead management
  • Custom fields in lead settings
  • Email logging
  • Lightweight project management and workflows
  • Collaboration tools
  • Import contacts directly from your old system or spreadsheet
  • Daily agenda emails
  • Shared and individual calendars
  • One-click export option
  • Automatic updates

Since Less Annoying CRM has only been around since 2009, it has fewer features than some other CRMs on our list, but there's an upside to this fact. This solution wasn't built for large businesses and then adapted downward for small businesses; it was built for small businesses with limited resources from the very beginning. Each tool was added with the small business owner or independent contractor in mind, and as such the design is consistent and easy to use. 

Less Annoying CRM is ideal for small businesses and independent contractors, but this lightweight CRM lacks many of the advanced features more established systems offer. For example, if your business requires telephony features, built-in e-commerce or advanced analytics and forecasting, you're better off with a pricier system that has more options.

Access to the API is limited as well, as are training materials, especially when compared to some of the other CRMs on our list. Attempting to make this lightweight product work for a large business, or an industry with unique needs that fall outside the scope of basic customer relationship management, will have poor results.

Ready to choose a CRM solution? Here's a breakdown of our full coverage:

Mona Bushnell

Mona Bushnell is a New York City-based Staff Writer for Tom’s IT Pro, Business.com and Business News Daily. She has a B.A. in Writing, Literature, and Publishing from Emerson College and has previously worked as an IT Technician, a Copywriter, a Software Administrator, a Scheduling Manager and an Editorial Writer. Mona began freelance writing full-time in 2014 and joined the Purch team in 2017.