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This article explains the importance of communicating well with your customers, as well as offers tips for how to improve your customer engagement.
SQL (Structured Query Language) is a programming language used to communicate with and manipulate databases. Learn its history and when to use it.
Cashless transactions are growing worldwide with a wide range of payment options. Learn the pros and cons of cashless payments and what they mean for SMBs.
When combined with a keyboard or a stylus, your iPad goes from a nice tablet to a powerful tool for business. Tablets are portable, affordable and easy to use.
Creativity may lead to innovation, but they’re not the same thing. This guide describes the difference between the two and the importance of each to a small business.
The GDPR went into effect in 2018. Here’s how it is impacting businesses now and what you should know to keep your company in compliance.
Working from home has advantages and disadvantages. We'll debunk common work-from-home myths and share the pros and cons of remote work.
Looking for gifts for your favorite co-workers that aren't lame and won't break the bank? We have 30 recommendations.
Freelancers are responsible for figuring out their own tax obligations and when to pay. Learn how to pay taxes as a freelancer.
Successful leaders must know themselves. Learn why self-awareness is important, see examples of self-awareness and learn how to become more self-aware.
Preparation, negotiation skills and the right game plan are the start of increasing your salary. See our tips for getting a raise.
A content calendar can help you streamline content across all channels. Learn how to create an effective content calendar to stay organized and consistent.
You can include up to five people in iPhone conference calls. To conference with more people and for special features, look into business phone systems.
Medical speech-to-text allows you to dictate your medical notes instead of typing them.
Employees may feel obligated to check and answer emails after work, but this extra expectation causes stress and hurts productivity and work-life balance.
Mobile POS systems can improve restaurant payments, turning devices into mobile registers. They can also generate reports and help with inventory management.
In this guide learn what Yelp is, how to make the most out of business listings and how best to handle bad customer reviews.
Specific rules and laws govern the storage and maintenance of medical records. Learn best practices for HIPAA compliance when dealing with medical records.
Many Americans forego vacations because of job-loss fears. Learn how to promote a culture of time off in your business to improve work-life balance.
Mental health billing differs from medical billing due to variables in mental healthcare not present in primary or specialty care. Learn what's involved.
Invoicing customers can be time-consuming. Learn about invoicing apps that make creating, sending and tracking invoices easy so you can get paid faster.
The new Department of Labor proposal can determine what classifies an independent contractor from an employee, impacting the current workforce.
Paying taxes is never fun, but there are steps you can take to reduce your business' tax liability. See our tips and answers to common tax questions.
A tax audit is a review of your reported data to ensure it is correct. Here is how a small business can avoid one and how to handle it when the IRS calls.
Employers must designate employees as exempt or nonexempt. Learn the differences between exempt and nonexempt workers and how to classify them correctly.
If your employees are regularly working past their 40 hours a week, you are liable to pay them overtime. Find out what that means for your business.
Gross pay is what employees earn before taxes, benefits and payroll deductions are withheld. The remaining amount is net pay. Learn how to calculate each.
Calculating gross wages is the first step to compensating employees properly and keeping accurate payroll records. Learn about the process with this guide.