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Mind Your Business: The Royal Resume

HELP WANTED: Established and respected family-owned operation seeks new blood to build upon our existing team. People skills, the ability to follow protocol and a willingness to perform under pressure are a must. A strong understanding of fashion and good taste desired. An eagerness to produce (reproduce, actually) is essential. Background check and security clearance required. Also, must use Twitter .

This is the first full work week for Princess Kate, and the royals will no doubt have their eye on the newest member of Team QE II. After the flowers have wilted and the rest of England returns to work, Princess Kate will have to get down to business, too. With a less-than-stellar track record in Her Royal Highness’s PHD (Princess Hiring Department), the royals are surely hoping Kate will prove a more prudent choice to be the public face of the Royal Family: Next Gen.

My best guess is that they’ve hit the human resources jackpot. If I were hiring for my business, I’d pick Kate any day. Admittedly, her resume is a little thin, but I’m betting she’ll make a great team player. She may even be management material.

Something old, something new

No matter what kind of business you own, hiring a new employee means striking a delicate balance. You want someone with new ideas and enthusiasm, but they must also fit into the existing corporate culture.

Kate’s willingness to give and take -- a royal tiara here, her customized wedding vows there -- is an indication that she’s buying into the core values of the royal family’s culture without being a Stepford princess.


That’s the best kind of employee. One who wants to bring great ideas, enthusiasm and passion to your company to help better it, rather than change it. No matter how impressive the resume, there’s nothing more valuable than an employee who is excited to work for you and is willing to do what it takes to succeed.

Well 'manored'

If there’s one thing the royals are good at, it’s formality. To some, it might seem staid, outdated even. But the widespread obsession with the royal wedding suggests that Americans in particular are hungry for a little formality.

In our dress-down, informal, “no problem ” world, it’s refreshing to see an event carried out with a sense of formality, tradition and politeness. Based on what I’m hearing lately, bosses, too, are looking for employees who know when to mind their p’s and q’s (the job interview comes to mind) and when it’s ok to have a more relaxed tone. “My bad” might be an appropriate response to a young co-worker, but bosses at companies of all sizes are looking for a little more respect and professionalism.

Princess Kate is the face of a new generation and she proves that it’s possible for Gen Y to be both young and enthusiastic while possessing a sense of humility and deference. It goes a long way.

Social savvy

Unlike the wedding of Princess Diana and Prince Charles, who looked like they’d have sooner leapt over the balcony railing rather than lock lips for the crowd, Will and Kate seemed to enjoy giving the people what they want. Not one, but two kisses, later, they had all of England -- and the world -- wrapped around their newly betrothed little fingers.

Knowing how to engage with people -- co-workers, customers or business partners -- is possibly the most important quality in a good employee. You can teach employees about your business, your industry and your strategy, but you can’t teach them to be likable, gracious and humble.

Those things, much like a royal title, just come naturally.



Jeanette Mulvey

Jeanette has been writing about business for more than 20 years. She has written about every kind of entrepreneur from hardware store owners to fashion designers. Previously she was a manager of internal communications for Home Depot. Her journalism career began in local newspapers. She has a degree in American Studies from Rutgers University. Follow her on Twitter @jeanettebnd.