1. Business Ideas
  2. Business Plans
  3. Startup Basics
  4. Startup Funding
  5. Franchising
  6. Success Stories
  7. Entrepreneurs
  1. Sales & Marketing
  2. Finances
  3. Your Team
  4. Technology
  5. Social Media
  6. Security
  1. Get the Job
  2. Get Ahead
  3. Office Life
  4. Work-Life Balance
  5. Home Office
  1. Leadership
  2. Women in Business
  3. Managing
  4. Strategy
  5. Personal Growth
  1. HR Solutions
  2. Financial Solutions
  3. Marketing Solutions
  4. Security Solutions
  5. Retail Solutions
  6. SMB Solutions
Product and service reviews are conducted independently by our editorial team, but we sometimes make money when you click on links. Learn more.
Find a Solution Small Business Solutions

GPSTrackIt Review: Best GPS Fleet Tracking Mobile App

GPSTrackIt Review: Best GPS Fleet Tracking Mobile App
Credit: GPSTrackIt

We recommend GPSTrackIt as the best GPS fleet-tracking app for small businesses. We chose GPSTrackIt from among dozens of GPS fleet-tracking solutions. To understand how we chose GPSTrackIt, you can see our methodology and a list of GPS fleet-tracking software and app vendors on our best picks page.

GPSTrackIt is our top pick for the best GPS fleet-tracking mobile app because it is affordable, easy to use and packed with features. Whereas many GPS fleet tracking apps limit capabilities to just the very basics, GPSTrackIt is a full-featured app that has everything you need to monitor vehicles and drivers anytime, anywhere from iOS or Android devices. We also like that the company doesn't have a minimum-entry requirement (most vendors require anywhere from five to 10 vehicles to get started), making it a great choice for small businesses.

GPSTrackIt pricing varies. Because the company offers custom solutions with flexible pricing, the service costs anywhere from $10 to $50 or more per month based on your needs. For an exact price quote, contact a GPSTrackIt representative.

Credit: GPSTrackIt

 

We like GPSTrackIt because it offers affordable, small-business-friendly pricing. While most providers make you choose from among different service packages with fixed monthly fees, GPSTrackIt offers custom solutions with pricing options.

There are two benefits to this model: First, this gives you the freedom and flexibility to build the software and hardware to your business's unique needs; second, you don't have to pay for features you don't use. That means you not only can create the perfect GPS fleet-tracking software for your business, but can also save a ton of money.

However, because GPSTrackIt solutions are so personalized, the company doesn't make pricing information publicly available. You'll have to contact a sales representative to get a quote for the type of solution you need.

To get an idea of how much GPSTrackIt would cost, we approached the company posing as small business owner interested in using the service. For a fleet of three vehicles, depending on the features we need and a variety of factors, we were given a quote of roughly $10 to $50 per month.

GPSTrackIt also comes with a free 30-day device trial, so you can test the service before making any commitments.

Editor's Note: Looking for information on GPS fleet-tracking software? Use the questionnaire below, and our vendor partners will contact you to provide you with the information you need:

buyerzone widget
Credit: GPSTrackIt

 

As a small business, you don't have the time or resources to learn how to use complicated software, so you'll probably like that the GPSTrackIt mobile app is very straightforward and easy to use.

Both the iOS and Android apps have very user-friendly layouts with intuitive navigation. The apps feature simple menu tabs and arrows, making it easy to access different functions and figure out how to get around the app. We also like that the main features — such as Maps, Vehicles, Geofences and Vehicle History — are clearly highlighted and labeled for one-click access to the most important and frequently accessed data.

Additionally, we appreciate that maps are optimized for mobile viewing, which allows you to view multiple vehicles, routes and locations without all the clutter, especially on a small screen (more on this below).

Although we found the app very easy to use, we like that GPSTrackIt offers free, unlimited training that's customized to your specific needs and how your software is built.

GPSTrackIt is also easy to install. The company's representative told us that the system comes with plug-and-play hardware that can be installed with just a few steps, but the company or a local specialist can install the system for you, too.

Many GPS fleet-tracking software choices have a mobile app, but that doesn't mean they are fully functional. Whereas many vendors limit capabilities on mobile versions of their software, GPSTrackIt's iOS and Android apps give you all the features you need for on-the-go access to your fleet and drivers.

Like its competitors, GPSTrackIt's mobile app comes with basic vehicle and driver monitoring features. This includes the ability to locate vehicles, keep track of vehicle conditions such as fuel consumption and maintenance issues, and monitor driving behaviors like driving speeds, habits, aggressive behaviors, idle times and more.

What makes GPSTrackIt's mobile app different is that it's not limited to just the above features. It is a complete GPS tracking app that incorporates both GPS hardware data and fleet-management software, so you can pretty much run your entire fleet straight from your iOS or Android device.

Here are just some of the features that make GPSTrackIt stand out from other GPS fleet-tracking mobile apps:

Customized alerts. You don't have to log in to the desktop or Web version of the software to set alerts. GPSTrackIt's mobile app lets you set up all types of real-time notifications, so you're always on top of things and can make sure your fleet performs at its best. Alerts include:

  • Maintenance alerts, for instance, when a dashboard light turns on, when vehicles reach a specific mileage and other issues, so you can take care of them immediately to prevent costly repairs. You can also set reminders for upcoming maintenance, such as oil changes and tire rotations.
  • Bad-driving alerts, like when a driver goes over the speed limit, is idle for too long, goes off-route or makes unauthorized personal stops.
  • Driver arrival and departure alerts to make sure drivers arrive and leave job sites on time

Even better, GPSTrackIt lets you send alerts to different and multiple recipients — and decide whether you want these messages sent by text or email — at no extra cost. This way, the right members of your team get the right alerts at the right times.

Remote management and dispatching. Whereas many solutions require you to log in to the software itself to remotely manage drivers, GPSTrackIt lets you contact and dispatch them straight from your mobile device, wherever you are. This is especially helpful if you need to send directions or re-route vehicles, or if a driver is running late or needs help. This feature is also handy for providing more-accurate ETAs and faster response times to boost customer service.

Detailed map views. Maps are mobile optimized, so you can view multiple maps and each vehicle's speed, travel direction and other details in a single screen. GPSTrackIt also uses Google Maps to deliver the most accurate locations, including addresses and satellite views.

Credit: GPSTrackIt

Reports. GPSTrackIt doesn't limit the types of reports you can run or view on your mobile device. Whether you're accessing vehicle maintenance reports, driver profiles and histories, event summaries, or custom reports, you can view them all in detail on your tablet or smartphone. The app also lets you send reports by email with just a single click.

Data storage. Get access to all of your data from the start. Whereas many services archive or even purge data after several months, GPSTrackIt keeps it all, so you always have a record of everything going on with your fleet.

Data sync. Because GPSTrackIt is a cloud-based GPS fleet-tracking app, data and any changes made are synced in real time across all devices and users. Whether you're on a computer, tablet or smartphone, you'll have access to the most up-to-date information at all times.

We like that there are several ways to reach GPSTrackIt. If you need to contact a customer service representative or tech support, you can give them a call using a toll-free number, send an email, or chat with them via the live-chat client anywhere on the company's website. You can also connect with the company on LinkedIn, Twitter and Facebook.

In our experience, GPSTrackIt's representative was friendly and eager to answer our many questions about GPS fleet-tracking software and whether GPSTrackIt was right for us. For fun, we also tried the chat client from the company's home page. It was convenient that the live-chat feature automatically popped up during business hours, with a representative asking if we needed help. We were also impressed that the rep followed up on our inquiries as we continued to browse the website.

If you'd like to learn more about the service or would like to troubleshoot issues on your own, the GPSTrackIt website also has an FAQ page, a blog, a collection of resource articles and free demo videos. And if you need help using the system, GPSTrackIt additionally comes with unlimited one-on-one training for you and your staff.

It's worth highlighting that GPSTrackIt offers tech support and training at no additional cost, which is a great perk compared to similar vendors that charge extra or require more-expensive packages for these services.

We're not fans of being locked down into a service, so GPSTrackIt lost major points for requiring a long-term contract.

To be fair, its contract terms are much favorable than industry standards. Most vendors require a multi-year service contract that starts at anywhere from three to five years, and comes with hefty early termination fees — around $300 to start, plus various equipment fees — if you decide to stop or switch to a different service.

GPSTrackIt, on the other hand, comes with flexible options. You can choose from among a one-, two- or three-year contract with no early termination fees. To cut the contract short, just return working equipment at no extra cost. If equipment is broken, you'll have to pay $150 per nonworking unit to get out of the contract.

Another drawback to using GPSTrackIt is its limited customer-support hours. The company offers 24/7 support by email, but if you need immediate help outside of work hours, you won't always be able to reach a live person the moment you need one.

For instance, the company's tech support is available every day, but only from 6 a.m. to 5:30 p.m. PST on weekdays and 8 a.m. to 3 p.m. on weekends. Similarly, customer service and billing are only available from Monday to Friday from 7 a.m to 4 p.m. and 7:30 a.m. to 5 p.m., respectively. 

This may be a huge deal breaker for some businesses, particularly those that operate outside of regular working hours and need the peace of mind of 24/7 live support.

Ready to choose a GPS fleet-tracking software? Here's a breakdown of our complete coverage:

Editor's Note: Looking for information on GPS fleet-tracking software? Use the questionnaire below, and our vendor partners will contact you to provide you with the information you need:

buyerzone widget
Sara Angeles

Sara is a tech writer with a background in business and marketing. After graduating from UC Irvine, she worked as a copywriter and blogger for nonprofit organizations, tech labs and lifestyle companies. She started freelancing in 2009 and joined Business News Daily in 2013. Follow Sara Angeles on Twitter @sara_angeles.