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Microsoft Reaches Out to Businesses Affected by Quake, Tsunami

Microsoft has gone into emergency mode to support businesses that rely on its software and services that may have been affected by the 8.9 earthquake in Japan or by the ensuing tsunami in both Japan and Hawaii.

The company is reaching out to its customers and partners to conduct impact assessments, a company spokesperson told BusinessNewsDaily in an email.

“We do know at this time that there is no disruption to Microsoft’s cloud based and hosted services. Microsoft is starting to reach out to provide free incident support to help our customers and partners impacted by the earthquake to get their operations back up and running. The company provides free temporary software licenses to all impacted customers and partners as well as lead, governments, non-profit partners and institutions involved in disaster response efforts. Exchange Online will be made available at no cost for 90 days to business customers in Japan whose communications and collaboration infrastructure may be affected.  Microsoft hopes this will help them resume operations more quickly while their existing systems return to normal.”

Microsoft is also contacting customers, local government, inter-government and non-government agencies to support relief efforts. Microsoft has a disaster response cloud based communications portal based on Windows Azure available that governments/NGOs can use to communicate with citizens or intra-agency for information, situational awareness and communication purposes, the company said in a statement. 

Bing Maps currently provides imagery of the area and are working on securing before and after imagery for a disaster response mapping application. On Microsoft’s disaster response site, the company has listed ways for people to help, including links to several non-profit organizations that are offering support to help victims of the Japanese quake.






Jeanette Mulvey

Jeanette has been writing about business for more than 20 years. She has written about every kind of entrepreneur from hardware store owners to fashion designers. Previously she was a manager of internal communications for Home Depot. Her journalism career began in local newspapers. She has a degree in American Studies from Rutgers University. Follow her on Twitter @jeanettebnd.