Employers that regularly use Facebook as part of their job-candidate review process could lose out on some of the best talent available, new research suggests.
A study from researchers at North Carolina State University (NC State) shows that companies that screen the social media accounts of job applicants alienate potential employees, making it harder for these businesses to attract top job candidates.
Additionally, the research discovered that social media screening increases the likelihood that job candidates may take legal action against the offending company.
"The recruiting and selection process is your first indication of how you'll be treated by a prospective employer," said Will Stoughton, a Ph.D. student at NC State and lead author of the research. "If elite job prospects feel their privacy has been compromised, it puts the hiring company at a competitive disadvantage."
As part of the research, two separate studies were conducted. In the first study, 175 participants who had applied for a job online were told that their Facebook accounts had been reviewed for "professionalism," and that a decision on whether they'd been hired was forthcoming. Two-thirds of those 175 participants reported finding the prospective employer less attractive because they felt the social media screening was an invasion of privacy that reflected poorly on the company.
In the second study, 208 participants were asked to envision a hypothetical scenario in which a prospective employer reviewed their Facebook profiles for professionalism. Half of the participants were asked how they'd respond if they had gotten the hypothetical job, while the other half were asked how they'd respond if they hadn't gotten the job.
The researchers found that the job offer made little difference, with 60 percent of participants in both groups reporting a negative view of the potential employer due to a perceived privacy violation.
In addition, 59 percent of those in the second study said they were significantly more likely than a control group that wasn't screened to take legal action against the company for invasion of privacy.
"This research tells us that companies need to carefully weigh whatever advantage they believe they get from social media screening against the increased likelihood of alienating potential employees," said Lori Foster Thompson, a professor of psychology at NC State and co-author of the paper. "Elite job prospects have options, and are more likely to steer clear of potential employers they don't trust."
The research, "Examining Applicant Reactions to the Use of Social Networking Websites in Pre-Employment Screening," was published online in the Journal of Business and Psychology and was co-authored by Adam Meade, a psychology professor at NC State.
Originally published on BusinessNewsDaily.