Workers are starting to become a bit more trusting of their bosses, new research finds.
Thirty-four percent of those surveyed reported a high level of trust in their company's management and organization as a whole, up from just 27 percent a year ago, a study by consulting firm Interaction Associates found.
Additionally, 38 percent of employees think their company has effective leadership, a 7 percent increase from 2012, while 36 percent rate their organization as highly collaborative, up from 32 percent last year.
The study shows that organizations that focus on building trust with their employees end up seeing the results in their bottom line. Researchers found that companies adept at reinforcing strong leadership, trust and collaboration showed better financial performance in each of the survey's five years, as measured by net profit and revenue growth.
"We see a close link: strong financials correlate to certain behaviors that build trust," said Linda Stewart, CEO of Interaction Associates. "If you remove the behaviors, the financials will tumble."
The research uncovered five key ways leaders can help build trust among their employees.
- Set employees up for success by providing tools, resources and learning opportunities.
- Provide adequate information around decisions.
- Seek input before making decisions.
- Consistently act in alignment with the company's values.
- Give employees an inspiring, shared purpose to work toward.
The study was based on surveys of nearly 400 employees worldwide.