Mobile devices have made great inroads in the corporation and are now a normal part of everyday business life. Once viewed as adjuncts to desktops and laptops, they are increasingly showing they are as capable of heavy lifting as their higher-powered siblings are, a new survey shows. The introduction of Windows 8 may be the final push that mobile devices need to go mainstream.
Companies are embracing enterprise mobility and consumer technologies to help employees do their jobs in new ways, according to a survey of 599 C-level and IT decision makers in 19 countries. The survey was sponsored by Avanade, a business technology provider.
Three in five companies (61 percent) reported that the majority of their employees now use personal computing devices in the workplace. While the emphasis to date has been on employee use of smartphones, the Avanade research shows that tablets are quickly being adopted as key tools in a multi-device world.
While a third of companies says tablet use is largely confined to simple work tasks, another third reports that the majority of employees use tablets for advanced business uses with enterprise applications such as customer relationship management (CRM), project management, content creation and data analysis.
In less than three years, tablet use has become ingrained in the fabric of business life as mobile devices' business value becomes apparent and companies, looking to capitalize, create solutions and enable access to business systems.
With the release of Microsoft Windows 8 and Windows Phone 8, there will be a new wave of enterprise-ready mobility solutions entering the workplace, said Mick Slattery, Avanade's executive vice president for global service lines.
Microsoft Windows 8 will usher in new smartphone and tablet form factors, he said.
"To take advantage of the value mobility brings to employees and customers, companies are redesigning the building blocks of their business," Slattery said. "Avanade's research reveals these leaders are modifying business processes like sales and marketing, and roles inside companies, such as HR staff, to make better use of mobile devices and other consumer technologies. Our work with customers and research studies show early signs that these changes are making an impact on revenues, profits and customer service."